Upcoming Maintenance on Sunday Sept. 28th at 10PM: Please note that our service will be temporarily interrupted for some maintenance on Sunday September 28th, from 10PM to 00:00AM (EDT). During this period, the application will be inaccessible and some statistics may not be compiled. Also, some functionalities may be interrupted and any scheduled emails will be sent once the service is restored. We're sorry for any inconvenience this may cause you.
Close

Put an active scenario on hold, and reactivate a scenario that’s on hold

Last update:

In this article:

Put an active scenario on hold

 (on hold)

Go to Marketing automation and click the switch at the right-hand side of the scenario to put it on hold. Click "Yes" to confirm. 
 
By putting a scenario on hold, the trigger will no longer be active, and no new contacts will be able to enter into the scenario. The contacts who are already going through the scenario will continue until the end. 
 

Reactivate a scenario that’s on hold

 (active)

Go to Marketing automation and click the switch at the right-hand side of the scenario in question. Click "Yes" to confirm.

The scenario will resume and the next contacts that will meet the scenario trigger criteria will begin their journey in the scenario.

Top